Terms of service.
Our terms of trade are set out below and govern our business relationship with estate agents, companies and individuals. Please read carefully.
Application of terms and conditions:
These terms apply to all trade carried out between The Property Photography Company Ltd of Unit A, 82 James Carter Rd, Mildenhall, Bury Saint Edmunds IP28 7DE and all estate agents, companies and individuals. These terms are effective from the above date until these terms of trade are replaced by another document.
Copyright:
The Copyright for all photographs taken by The Property Photography Company Ltd during a photographic shoot remain with The Property Photography Company Ltd and are protected under local and international copyright laws. Copyright is not transferable. Permission is granted to the estate agent, business or individual who made the booking with The Property Photography Company Ltd to use the photographs from this shoot in the marketing of this property only.
Use of any image for any additional marketing or promotion, such as for a business or
individual (including any use by architects, builders, painters, kitchen suppliers, stylists and other businesses or individuals in any print or web publication), is a violation of copyright. By using the services of The Property Photography Company Ltd you are agreeing to be bound by the terms of this agreement.
Editing of images (except cropping) is strictly prohibited without the copyright holders written permission.
Image selection:
The Property Photography Company Ltd will deliver the best possible images based on the type of photo shoot that has been booked. Unless the estate agent is present at the photography session, The Property Photography Company Ltd will determine what images are taken. With our experience in photography and property marketing, we believe our shot selection will showcase the best possible features of this property.
However, we also recognise that everyone’s different, and you may have other ideas about the images you would like us to deliver for you. So with that in mind, if you have any specific or unusual shots that you would like us to take then it would be great if you could be present on site for the shoot to do a pre-shoot walkthrough, or you are welcome to send an email through to The Property Photography Company Ltd prior to the shoot with specific details. Although we will do what we can with our experience, to determine the best possible angles and shots for this particular property, we cannot be held responsible for not taking images that we didn’t know you wanted.
Staging:
On arrival at the property we will shoot the property ‘as is’. Any staging and preparation of the property is not the responsibility of the photographer.
Cancellation:
The Property Photography Company Ltd must have 12 hours notice of a change in schedule, or a 50% Cancellation Fee may be charged. Note that changes due to bad weather that prevent the photoshoot from occurring will not incur a Cancellation Fee. (This does not include an agent deciding to cancel in favour of a sunnier day which is chargeable).
Time taken:
The time given for a photo shoot is up to 2 hours, so if a photo shoot takes longer than 2 hours because the property isn’t ready or can not be accessed then The Property Photography Company Ltd reserves the right to add a surcharge to the fee of 50% per hour or if the photographer can not stay longer than 2 hours due to scheduling, the full rate of the photoshoot will be billed even if the all the required photographs could not be taken.
Liability:
The Property Photography Company Ltd and / or staff shall not be held liable for any legal action, claim or damages resulting from or arising out of the publication of the photographs or other use.
Payment:
All fees must be paid to The Property Photography Company Ltd on receipt of photographs and invoice unless otherwise determined in writing between The Property Photography Company Ltd and the agent.
Bad Debt:
If an agent or individual arranges for The Property Photography Company Ltd to photograph a property, person or thing for their own purposes or on behalf of a home owner and does not pay for that service within the required time, the amount owed by the agent is a bad debt of the agent. If an individual arranges for The Property Photography Company Ltd to photograph a property, person or thing on his/her own behalf and does not pay for that service within the required time, the amount owed by the individual is a bad debt of that individual.
Recovery of Payment:
All bad debts will be passed on to a debt collecting service. All costs relating to the recovery of overdue accounts will be added to the original fees and must be paid by the person / company who made the booking.
By using the photos supplied by The Property Photography Company Ltd you are agreeing to the above Terms and Conditions.
(Updated on 1/1/2023)